One Stop Shop Guidelines

Z	Juliana Zapata Research Associate

Abstract
A One-Stop Shop (OSS) for renovation is a centralized service model that simplifies the renovation process by providing homeowners and building owners with guidance, resources, and support throughout their project. Designing an OSS in a participatory manner ensures that it addresses the specific needs of a region while fostering ownership and commitment among local actors.
This guideline is designed for organizations interested in coordinating OSS business models. It includes useful workshop materials, offering ideas for planning and implementing stakeholder engagement activities.
Additionally, it presents valuable insights from previous workshops that serve as examples and inspiration for other communities. These insights showcase best practices and creative approaches to foster collaboration and innovation.

Authors: Zapata, Juliana; Haase, Matthias; Kauz, Christoph; Schmid, Christian; Bätschmann, Marc; Peran, David; Ulli-Beer, Silvia.